Subject: Tech Support Candidate - Parmeshwar Gupta
From: Parmeshwar Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Jan 2021 04:27:59 -0500

| | Tech Support Test

Name | Parmeshwar Gupta
E-mail | [email-masked]
Phone Number | (05564) 8076960340
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Pinaki softcom | System admin | Aug 2019 | 15k
Previous Employer 2 | Redhut innovations technology pvt.ltd | System engineer | Jun 2020 | 20k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First check what's the exact issue.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on Bluetooth speaker
Turn on Bluetooth in mobile phone
Search the Bluetooth speaker name in mobile phone.
Find the Bluetooth speaker name then click the pair option then connect.

What according to you makes you a good candidate for customer service or technical support job?

Technical skills
communication skill
Problems solving skills

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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