Subject: Trainer Candidate - Ahmad Farooqi
From: Ahmad Farooqi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Jan 2021 03:17:48 -0500

| | Tech Support Test

Name | Ahmad Farooqi
E-mail | [email-masked]
Phone Number | (+91) 8791433407
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | NOIDA sec-62

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Bulland Buildtech pvt.ltd. | Site Engineer | june-2016 | 20000
Previous Employer 2 | NA | NA | NA | NA

If Selected, how much time do you need to join? | Immediate joiner
Please briefly describe your work experience specifically in training? | Worked as a site engineer trainer at construction site.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | While i was working as a site engineer i faced a situation of labor strike and the work was on threshold. So by talking to them i called off the strike and the work resumed.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good Customer come once and great customer com e again and again and is satisfied with the services.
What according to you makes you a good candidate for this position? | My Project Managing ability.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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