Subject: Tech Support Candidate - Mohd Nauman
From: Mohd Nauman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Jan 2021 23:18:39 -0500

| | Tech Support Test

Name | Mohd Nauman
E-mail | [email-masked]
Phone Number | (011) 8287198585
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Asian News International | IT engineer | Till Now | 25k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I opened the NDTV website & it didn't open.I checked cable connectivity it's okay and I also checked IP but IP Already had putted.so please come and sort out issue ASAP..

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly on your speaker and also Bluetooth.
Then search the speaker name on your mobile phone's Bluetooth.once it show on your mobile phone select and put the security based password. Now, it's connected.

What according to you makes you a good candidate for customer service or technical support job?

Catch the problem quickly.
Learning fast.
Understanding the problem.
And soon.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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