Subject: Tech Support Candidate - Rakesh Pathak
From: Rakesh Pathak <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Jan 2021 10:10:09 -0500

| | Tech Support Test

Name | Rakesh Pathak
E-mail | [email-masked]
Phone Number | (91) 7834893790
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | New Ashok Nagar (new delhi)
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Application support

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Globalhunt | Ast. Mag. IT ops. | N/A | 27500
Previous Employer 1 | NA | NA | NA |
Previous Employer 2 | NA | NA | NA |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | No Issue found

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1-Open mobile security  Lock (if It is)
2-Go to Shortcut Center and click on Bluetooth Icon

3-Search the Bluetooth Id of speaker

4-Pair with speaker bluetooth Id.

5- connected .

What according to you makes you a good candidate for customer service or technical support job? | My Service Attitude .
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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