Subject: Tech Support Candidate - VIJAY GIRI
From: VIJAY GIRI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Jan 2021 07:36:58 -0500

| | Tech Support Test

Name | VIJAY GIRI
E-mail | [email-masked]
Phone Number | (91`) 7838936118
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | NEW DELHI
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | HOK BEAUTY PVT LTD | INVARDING HEAD | WORKING | 20K
Previous Employer 1 | BAWA SALES CORPORATION | DISPATCH MANAGEMENT | MARCH 2019 | 13K
Previous Employer 2 | INTENSE PLACEMENT PVT LTD | RELATIONSHIP MANAGER | APRIL,2020 | 18K

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | DONT KNOW PLEASE SKIP

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. PLEASE ON BLUETOOTH OPTION IN YOUR MOBILE PHONE .

2.ON YOUR BLUETOOTH SPEAKER.

3.GO IN YOUR BLUETOOTH OPTION IN YOUR PHONE SEARCH YOUR BLUETOOTH ID NO. AND CLICK ON IT. ITS CONNECT

What according to you makes you a good candidate for customer service or technical support job?

1.CONFIDENCE,
2.INTERESTED IN JOB PROFILE.
3.LEARNER

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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