Subject: Tech Support Candidate - Ms. Dimple
From: Ms. Dimple <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Jan 2021 05:57:42 -0500

| | Tech Support Test

Name | Ms. Dimple
E-mail | [email-masked]
Phone Number | (110031) 8851456612
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gandhi nagar, east delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Customer service

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Tech mahindra | Customer support | 25/jan/2021 | 21,600
Previous Employer 2 | Ienergizer | Customer support | 8may2019 | 13,800

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check my internet first, then i will disconnect the network and reconnect it again
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open bluetooth icon, pair the device, connect the network

What according to you makes you a good candidate for customer service or technical support job?

You should be very patient and a good listener, then only you can help customers

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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