Subject: Tech Support Candidate - Tarun Bhushan Tarun
From: Tarun Bhushan Tarun <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Jan 2021 03:35:41 -0500

| | Tech Support Test

Name | Tarun Bhushan Tarun
E-mail | [email-masked]
Phone Number | (+91) 9654311462
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | HCL TECHNOLOGIES | Senior Analyst | 26 Dec 2020 | 37000
Previous Employer 1 | Ericsson | Assistant Engineer | 29May2020 | 32000
Previous Employer 2 | Grofers | CRM | Jan2019 | 27000

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check my internet connection first. If the connection is down I will try to fix it and if the connection is working and still issue is there, I will check my browser settings and clear history and cache and restart the browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open Bluetooth settings in mobile phone. Turn the Bluetooth speaker on and search the device in mobile phone. Click pair on the device and once the pairing is done Bluetooth speaker is ready for use.
What according to you makes you a good candidate for customer service or technical support job? | I am patient and have good rapport building character. Quick learning attitude and dedication toward work make me good candidate for this job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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