Subject: Content Writer Candidate - Soumya Ranjan Bisoyi
From: Soumya Ranjan Bisoyi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Jan 2021 02:02:06 -0500

| | Content Writer Test

Name | Soumya Ranjan Bisoyi
E-mail | [email-masked]
Phone Number | (0680) 2210733
Where do you currently live (area) | Bhubaneswar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Digiversal Consultant | Content Marketing Executive | | 26000
Previous Employer 1 | Megrez Travels Pvt Ltd | Content Writer | 18th Aug 2020 | 24000
Previous Employer 2 | NA | NA | NA | NA

Please write a short blog of 300 words on how to manage social media customer service. Below are two reference blogs. Please keep in mind that we want to jump to points straight away instead of wasting words on intro etc. 1. https://blog.hootsuite.com/multilingual-social-media-presence/ 2. http://veracontent.com/2016/11/22/multilingual-social-media/

Communication is the key to every single aspect of our life. The telephones, postal services or even the electronic mail were outstanding when interacting with the customers. However, the emergence of social media revolutionized the way of customer interaction and customer service.

Social media provide a bucket of advantages; it helps you interact with your customers in real-time and within few seconds. It also features instant feedback options and extensive support irrespective of the complexities.

There is nothing wrong with saying that managing customer service via social media platforms is really an exciting and effective wave. The new-age customer service is a well-organized system that unlocks a new door to accessibility for the customers using the most popular social media platforms.

Customer service through social media is a growing medium for effective customer interaction and support compared to call-based or email-based service.

It handles all-inclusive services such as buying, reviewing, complaining, returning, and even refunding the product with ease. However, for gaining its complete efficacy, you must focus on few points.

You Must Have a Devoted Customer Service medium.

When you think of bestowing exceptional customer service via social media, the first thing you must look for is a dedicated customer support medium among the social media platforms.

You must appeal to your customers to seek assistance using the same medium. When your customers find a dedicated medium to share their concerns, it can be advantageous for both.

A dedicated channel boosts your customer reliance and helps you in minimizing the challenges in finding specific queries. On the other hand, an exclusive medium also helps you design the best marketing strategies based on customer feedback and reviews.

Social media offers you many people, a lot of exposure, but you must know how to use such an opportunity for your business endeavor and come out of it successfully.

Please share links to blogs written by you

https://www.myassignmentservices.com/blog/top-six-universities-in-canada-to-pursue-engineering-in-2021

https://www.myassignmentservices.com/blog/rosh-hashanah-emblem-of-jewish-culture-beliefs

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