Subject: Tech Support Candidate - Dushyant Singh
From: Dushyant Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Jan 2021 00:19:45 -0500

| | Tech Support Test

Name | Dushyant Singh
E-mail | [email-masked]
Phone Number | (91) 9205640410
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dwarka
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | UNitedlex BPO Pvt.Ltd | Helpdesk Analyst | Still Working | 30
Previous Employer 1 | Interglobe technologies | Helpdesk Analyst | 03-03-18 | 21
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all will check our network allowed the social sites or not , will check proxy setting .will check othe sites to open
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Set speaker on bluetooth mode then swich on the bluetooth in our phone , Available device will show in phone and then we have to click on connect .
What according to you makes you a good candidate for customer service or technical support job? | Person should be good listener , Should have good problem resolving skill, should have patients.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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