Subject: Tech Support Candidate - Lalita Barun Roul
From: Lalita Barun Roul <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jan 2021 14:12:16 -0500

| | Tech Support Test

Name | Lalita Barun Roul
E-mail | [email-masked]
Phone Number | (91) 7978326384
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Odisha
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio
Server

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | TCS OFFROLE | Technical coordinator | Continue | 12000
Previous Employer 1 | Kaizen IT Services | Desktopsupport engineer | 6.12.2019 | 10000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

You are trying to open a website (www.ndtv.com) on your browser, and you got an error. As
the computer user, please tell us all the steps you will take in logical order to troubleshoot the problem.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Boat
What according to you makes you a good candidate for customer service or technical support job? | 14 month experience in government sector
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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