Subject: Tech Support Candidate - Karandeep Singh
From: Karandeep Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jan 2021 07:57:38 -0500

| | Tech Support Test

Name | Karandeep Singh
E-mail | [email-masked]
Phone Number | (+91) 9999228959
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | raphe mPhibr Pvt Ltd | IT Executive | working | 35000
Previous Employer 1 | Indospirit beverages Pvt Ltd | IT Executive | 15Mach2020 | 22500
Previous Employer 2 | Alpine Convent School | Network Administrator | 31 July 2019 | 25000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I am available for immediate joining.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Already filled 3 times before.
What according to you makes you a good candidate for customer service or technical support job? | Am always available for support.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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