Subject: Tech Support Candidate - Shikhar Bajaj
From: Shikhar Bajaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jan 2021 07:56:20 -0500

| | Tech Support Test

Name | Shikhar Bajaj
E-mail | [email-masked]
Phone Number | (91) 9897563121
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dwarka sector 7
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will read error message after that i will check my internet connection, After that if there is any issue, then I will go to internet settings and clear cookies and cache.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go to settings search bluetooth there , tap on bluetooth after that search for the visible devices and trlurn on your speaker bluetooth . After this step your speaker device name will viible on your mobile , tap on that , and thats it your device will be connected successfully.
What according to you makes you a good candidate for customer service or technical support job? | I have experience of 1 year in Vestige Marketing Private Limited as a sales executive. And from there i develop my interest to talking with people and helping them to solve there problem.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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