Subject: Tech Support Candidate - Ajay Yadav
From: Ajay Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Jan 2021 07:32:56 -0500

| | Tech Support Test

Name | Ajay Yadav
E-mail | [email-masked]
Phone Number | (110059) 9354775744
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Uttam nager
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio
Photoshap, power points, excel

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Metro transit pvt ltd | Supervisor | Continue | 20000
Previous Employer 1 | Maruti Suzuki competent pvt Ltd | Customer Advisor | April 2017 | 15000
Previous Employer 2 | Hyundai Safdarjung of unit pvt Ltd Gurgaon | Service engineer | September 2018 | 15500

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Sir,  then I will try next supportive browser with system updates and find out error with browser
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Sir First things I will open mobile blutooth option and refreshing with blutooth device then automatically connected with my phone
What according to you makes you a good candidate for customer service or technical support job? | Sir I think, I can explain technical terms with his customers needs.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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