Subject: RE: EPOS Roster-22nd Jan - 29th Jan 2021
From: "Sara Aknooni (SRAK)" <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, "Heta Nyrhinen (HNYR)" <[email-masked]>, Saurabh Dadu <[email-masked]>, deeksha <[email-masked]>
Date: Mon, 25 Jan 2021 10:34:26 +0000

Hi Pritish,

Alright, thank you for the information.

Best regards​​
Sara Aknooni
Project Manager
Global Support and Service
+45 4470 0124
+45 7131  4960

From: Pritish Nandi <[email-masked]>
Sent: Monday, January 25, 2021 9:06 AM
To: Sara Aknooni (SRAK) <[email-masked]>
Cc: Ashish Dabral <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]>; Saurabh Dadu <[email-masked]>; deeksha <[email-masked]>
Subject: Re: EPOS Roster-22nd Jan - 29th Jan 2021

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Sara,

We have Pravesh and AJ in the shift and both of them are cross-trained on Gaming. Although AJ does not handle Gaming Calls Pravesh is in the Gaming Ring-group already.

Also, there are not many calls in Gaming Queue in US shift so they would be able to handle it. Last week we only had 21 calls in Gaming with an average of 4 calls per day.

Best Regards,
Pritish

________________________________
From: "Sara Aknooni, SRAK" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>
Cc: "Heta Nyrhinen, HNYR" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>, "deeksha" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 25, 2021 1:38:39 AM
Subject: RE: EPOS Roster-22nd Jan - 29th Jan 2021

Hi Ashish,

Thank you!
Please upload it on Teams, all group.
@Pritish Nandi<mailto:[email-masked]> what’s the pan for covering for Pradeep on his off day?

Best regards​​
Sara Aknooni
Project Manager
Global Support and Service
+45 4470 0124
+45 7131  4960

From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 22, 2021 4:43 PM
To: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>
Cc: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>; Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Deeksha <[email-masked]<mailto:[email-masked]>>; Pritish Nandi <[email-masked]<mailto:[email-masked]>>
Subject: EPOS Roster-22nd Jan - 29th Jan 2021

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hello Sara,

Here is the attached roster for 22nd Jan - 29th Jan. Please let me know if there any discrepancy.

Regards,
Ashish Dabral