Subject: Ticket re-opened - [#4251] Fwd: High Country Fitness
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jan 2021 22:57:38 +0000

Hi Pritish Nandi,  Ticket “#4251 – Fwd: High Country Fitness” has been reopened, please visit https://immersivesupport.lesmills.com/helpdesk/tickets/4251 to view the ticket.  Ticket comment   Hi Charlotte, 

 
 
 Please excuse me as I am unwell and did not get much sleep over night. 

 
 I will see how I feel later and try to join the meeting. I will tell Hylton and update you ASAP. Paul Smith spent time with High country on Friday. He has asked me if he could join the meeting since he was directly involved.  

 
 I am going to reply to some emails and see how I go.  

 
 Thanks,  

 
 Greg 

 Sent from my iPhone 

 

  
 On 25 Jan 2021, at 6:44 am, Les Mills International <[email-masked]> wrote: 

 

 
 
 Hi Greg, 
 ​ 
 
 Since we're seeing the 'no external screen connected' error message for High Country Fitness, I'd suggest checking the EDID and switching it to the Blustream if it isn't already installed here. 
 ​ 
 Thanks 
 ​ 
 Charlotte 
 
Ticket: 
https://immersivesupport.lesmills.com/helpdesk/tickets/4251

 

 
 
 On Sat, 23 Jan at 12:44 AM 
, Greg Cartagena <[email-masked]> wrote:
 Kia ora, 
   
 Thank you for your email.  

 I am unavailable and on annual leave until the 26th Jan 2021. I will have limited access to emails, but will get back to you in due course.  

 If you have a technical issue with your Les Mills Virtual App platform please email
[email-masked]. Please specify the date and time of the instance and describe what you experienced so they can investigate and help
 resolve the issue. 

 Kind Regards, 
   
 Greg 

Greg Cartagena | Virtual AV Support Specialist 
Les Mills Asia Pacific | www.lesmills.com.au 
 
 PO Box 3998 Manuka ACT 2603 AUSTRALIA 
 
Tel +61 455 508 248 
| Email [email-masked]

 
AV Support Operating Hours: Mondays – Fridays 9:30am – 2:30pm 

 
 Les Mills Virtual Support link to our FAQ's 
 Virtual Video Guide Link:  
 https://www.youtube.com/playlist?list=PLCzr8bZECkgCyrptdfh7DmaXkCE7maWow 
   
 AV Support Operating Hours: Mondays – Fridays 9:30am – 2:30pm  

 

   
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