Subject: Tech Support Candidate - MANISHA -
From: MANISHA - <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Jan 2021 06:39:08 -0500

| | Tech Support Test

Name | MANISHA -
E-mail | [email-masked]
Phone Number | (+91) 7481935190
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Bihar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | None | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I&#039;ll try to open  the website with another browser . If that doesn&#039;t work I&#039;ll try to access another website  . If that too fails I&#039;ll again try  clearing my cookies and cache. When any other website works, I&#039;ll go for my intended website. If again I face any issue then by using  website down checker tool I&#039;ll try to know if website is unavailable for everyone at that point of time ,in that case , I'll wait for the website to respond.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First of all I'll turn on my mobile phone Bluetooth as well as the Bluetooth speaker .
Then I'll push the search button of the speaker simultaneously searching nearby Bluetooth devices on my phone .
After getting the speaker's name in the Bluetooth search I'll select it and connect it .

What according to you makes you a good candidate for customer service or technical support job? | According to me I am very calm , understanding, soft spoken , positive and consoling person. People feel ease communicating with me . As well as I am strong at understanding and resolving technical glitches. And I guess that's the demand of the job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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