Subject: Tech Support Candidate - Naveen Kumar
From: Naveen Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Jan 2021 12:27:41 -0500

| | Tech Support Test

Name | Naveen Kumar
E-mail | [email-masked]
Phone Number | (91) 8285166698
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wipro technologies | Engineer | Na | 18000
Previous Employer 1 | Vara info tech | Engineer | Na | 15000
Previous Employer 2 | 3 i Infotech | Engineer | Na | 12000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I have fast check network connectivity and check website is right or not and then check browser setting and then check all non compliance remove our system..
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Fast open my phone Bluetooth and check the speaker divices name and then contact the speaker on my mobile phone
What according to you makes you a good candidate for customer service or technical support job? | My behaviour is good with customer's, i complete the work with in the time limit, form my past experience i ma taling that customers are satisfied with my solution.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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