Subject: Tech Support Candidate - Parul Singh
From: Parul Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Jan 2021 12:01:42 -0500

| | Tech Support Test

Name | Parul Singh
E-mail | [email-masked]
Phone Number | (91) 8445319755
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Bde

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Git | Project co ordinator | | 22 I/month
Previous Employer 2 | Git | Project coordinator | | 22 I/ month

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will go to internet connection setting and try to troubleshoot first and then to properties and cookie settings
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Add a device and search device and then passcode verification.
What according to you makes you a good candidate for customer service or technical support job? | Experience and skills
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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