Subject: Tech Support Candidate - Rahul Singh
From: Rahul Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Jan 2021 10:17:06 -0500

| | Tech Support Test

Name | Rahul Singh
E-mail | [email-masked]
Phone Number | (+91) 7583803650
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Electrical

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Talent pull and infrastructure Pvt Ltd | Engineer | Working | 36k
Previous Employer 1 | TRN Energy Pvt Ltd | Senior engineer | 30/10/20 | 29k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check internet connection.
Refresh browser page

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on bluetooth in connection setting option.
Select bluetooth speaker.
It will be connected.

What according to you makes you a good candidate for customer service or technical support job?

Passion in troubleshooting.
Simple attitude

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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