Subject: Tech Support Candidate - Madhu Ban
From: Madhu Ban <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Jan 2021 09:01:35 -0500

| | Tech Support Test

Name | Madhu Ban
E-mail | [email-masked]
Phone Number | (91) +449717548555
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Regh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Funk | Funk | The | 4748
Previous Employer 1 | Funk | Gave | Sh | 48485
Previous Employer 2 | Can | Behind | So | 58495

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Hehe yeah the en ye week has an ha ah ha so he we ye en HD so he en HD so been burthhhdayyyy us
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Do have he
What according to you makes you a good candidate for customer service or technical support job? | Further
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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