Subject: Tech Support Candidate - Hemant Yadav
From: Hemant Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Jan 2021 07:30:40 -0500

| | Tech Support Test

Name | Hemant Yadav
E-mail | [email-masked]
Phone Number | (110016) 9930489018
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Green Park
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wildlife SOS | L-2 | | 22000/ Rs
Previous Employer 1 | Team Computer | Senior Mac Engineer | | 20000/ Rs
Previous Employer 2 | Precision Pvt | L-1 | | 15000/ Rs

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | fist of all find out internet connectivity with Device then checked error code.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Bluetooth on both device then pairing
After some time your device connected

What according to you makes you a good candidate for customer service or technical support job? | Honesty & be carefully work & good communication with our team.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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