Subject: Tech Support Candidate - DEVI LAL
From: DEVI LAL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Jan 2021 05:14:09 -0500

| | Tech Support Test

Name | DEVI LAL
E-mail | [email-masked]
Phone Number | (91) 7891409339
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Uttam nagar delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Pantaloon | CCE | 31.01.2017 | 10000
Previous Employer 2 | Trent | Hr officer | 31.1.2020 | 13000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First say sorry for inconvience
Then ask for internet connection
Next step browser use

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First step trun on bluetooth
Nxt turn on bluetooth speaker on bluetooth mode
Nxt start scan my phone and then name shown bluetooth speaker click speaker name

What according to you makes you a good candidate for customer service or technical support job? | Given easy and safe solution provide to customer
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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