Subject: RE: Overdue Tickets - EPOS Enterprise
From: "Sara Aknooni (SRAK)" <[email-masked]>
To: Ashish Dabral <[email-masked]>, "Christopher Kurek (CKUR)" <[email-masked]>, "Matthew Broadley (MAEY)" <[email-masked]>, "Morris Frost (MOFT)" <[email-masked]>, "Muhammad Ali (MUAI)" <[email-masked]>, "Vamsy Maddipati (VAMM)" <[email-masked]>
Cc: "Heta Nyrhinen (HNYR)" <[email-masked]>
Date: Thu, 21 Jan 2021 09:34:35 +0000

Hi All,

I just noticed that there are too many overdue tickets.
With the current workload, we can’t have any overdue tickets.
Please fix your queue before you leave today, for Matthew, tomorrow.
@Ashish Dabral<mailto:[email-masked]> please extract the report end of today and send to the team again.
I will check US teams myself.

Best regards​​
Sara Aknooni
Project Manager
Global Support and Service
+45 4470 0124
+45 7131  4960

From: Ashish Dabral <[email-masked]>
Sent: Thursday, January 21, 2021 9:47 AM
To: Christopher Kurek (CKUR) <[email-masked]>; Matthew Broadley (MAEY) <[email-masked]>; Morris Frost (MOFT) <[email-masked]>; Muhammad Ali (MUAI) <[email-masked]>; Vamsy Maddipati (VAMM) <[email-masked]>
Cc: Sara Aknooni (SRAK) <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]>
Subject: Overdue Tickets - EPOS Enterprise

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Hello Team,

Here is the attached report for Overdue tickets. Please filter your name and update the tickets.

Regards,
Ashish Dabral