Subject: Tech Support Candidate - Sachin Soni
From: Sachin Soni <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Jan 2021 02:45:51 -0500

| | Tech Support Test

Name | Sachin Soni
E-mail | [email-masked]
Phone Number | (281502) 9833419012
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Mathura
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Red chillies vfx | Junior system admin | 18/11/2020 | 17,500/-
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Network problem and proxy setting, not access for user because company policy.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 - speaker on
2 - Bluetooth on
3 - Phone Bluetooth on
4 - Search the speaker device name
5 - After search Connected speaker

What according to you makes you a good candidate for customer service or technical support job? | I am technical support engineer person with have experience holder and i am good candidate this job.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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