Subject: Tech Support Candidate - Mintu Kumar Mintu
From: Mintu Kumar Mintu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Jan 2021 01:22:37 -0500

| | Tech Support Test

Name | Mintu Kumar Mintu
E-mail | [email-masked]
Phone Number | (841428) 7745820210
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Bihar, patna
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Pega system | Weblogic admin | | 33 k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Check Network connection.
2. Check database connection.
3. Check backend server connection.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. On speaker bluetooth.
2. On mobile and search devices.
3. Select your speaker bluetooth.

What according to you makes you a good candidate for customer service or technical support job?

1. Try go get them.
2. Keep polite behavior with them.
3. Handle all of those task with timely.
4. Give the response always.
5. Keep in touch with good communication.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |