Subject: Tech Support Candidate - Saravjit Singh
From: Saravjit Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Jan 2021 14:58:00 -0500

| | Tech Support Test

Name | Saravjit Singh
E-mail | [email-masked]
Phone Number | (011) 8448878896
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Munirka
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | URTECHMATE | TEC SUPPORT | Sep 2017 | 35000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Depends what kind of error.
1. I will check weather I'm connected to Internet or not.
2. Will Ping this website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Make sure your Laptop has a Bluetooth  Module.
2. Enable Bluetooth & pair your device, which is on the bottom right corner of your screen.

What according to you makes you a good candidate for customer service or technical support job? | I'm have past experience in technical support & have sound knowledge of computer hardware & software as well.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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