Subject: Tech Support Candidate - Arif Shekh
From: Arif Shekh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Jan 2021 14:18:40 -0500

| | Tech Support Test

Name | Arif Shekh
E-mail | [email-masked]
Phone Number | (91) 8840677598
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | New ashok nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Cinepoils india Pvt Ltd | IT Associate | Running | 16444
Previous Employer 1 | Enn tee Pvt Ltd | Desktop support engineer | 27 may 2018 | 8000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will initially check internet connection. Then try to open the same website on other web browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Enable Bluetooth on mobile device and Bluetooth speaker. Scan devices on mobile and find the name offered by Bluetooth device. Tap on the option and connect Bluetooth speaker
What according to you makes you a good candidate for customer service or technical support job? | By providing specific and easy information to troubleshoot and solve an issue
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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