Subject: Tech Support Candidate - Bhudev Singh
From: Bhudev Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Jan 2021 08:05:58 -0500

| | Tech Support Test

Name | Bhudev Singh
E-mail | [email-masked]
Phone Number | (328022) 8890216119
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Manesar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Other

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | microland pvt ltd | Desktop support engineet | Working | 19000
Previous Employer 1 | Inknowtech pvt ltd | Desktop support engineer | 30 oct 2019 | 17000
Previous Employer 2 | Vertex costumer management ind pvt lta | Desktop support engineer | 28 feb | 10061

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I do troubleshooting of computer hardware and q. and installing windows and linux operating system in IT company,lan ,wan,software installation company waise and trouble shooting,active directory,vpn ,antivirous update,window patch update,outlook trouble Shooting,
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Yes
What according to you makes you a good candidate for customer service or technical support job? | Yes
On a scale of 1 - 5 please rate your fluency in spoken English | 1

| |