Subject: Tech Support Candidate - Aman Aman
From: Aman Aman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Jan 2021 04:29:36 -0500

| | Tech Support Test

Name | Aman Aman
E-mail | [email-masked]
Phone Number | (+91) 9540183603
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurugram
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | MAGNA INFOTECH | ONSITESUPPORT ENGINEER | | 18000
Previous Employer 1 | AFORESERVE LTD | | ONSITESUPPORT ENGINEER | 30-06-2019 | 14000
Previous Employer 2 | ORBIT TECHSOL INDIA PVT. LTD | | DESKTOP SUPPORT ENGINEER | | 30-9-2017 | 12500

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First chcek internet connection and proxy settings if both are ok. Then for checking porpose. Reset browser settings
Please list the steps to connect a Bluetooth speaker to your mobile phone. | On Bluetooth and searching speaker name. And select speaker name and conform and use speaker
What according to you makes you a good candidate for customer service or technical support job? | Good knowledge in windows and  application
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |