Subject: Tech Support Candidate - shishir prakash
From: shishir prakash <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Jan 2021 02:51:09 -0500

| | Tech Support Test

Name | shishir prakash
E-mail | [email-masked]
Phone Number | (91) 8802205989
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | rohini
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio
ms office

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | It could be a mistake from your side while typing a wrong website address instead of the right one. You can take a look at the URL again and make sure you have typed a correct one.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. open the notification tab on the right side below.
2. Then, Click on the Bluetooth Icon.
3. Then search for the available device Then select and click on the shown device which you want to connect.

What according to you makes you a good candidate for customer service or technical support job? | I am a good listener, I'm always oriented towards solving a problem and I consider myself a good listener. I've extremely positive attitude towards doing anything in my life, so I think I could be a valuable asset for your team.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |