Subject: Tech Support Candidate - ANKITA SAINI
From: ANKITA SAINI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Jan 2021 02:33:37 -0500

| | Tech Support Test

Name | ANKITA SAINI
E-mail | [email-masked]
Phone Number | (91) 9818505897
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | JOR BAGH
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | POLICY BAZAAR | ASSOCIATE SALES CONSULT | 2nd JAN 2020 | 23000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first check this website on new web browser if again same thing happen ,then need to clear cookies and cache
Please list the steps to connect a Bluetooth speaker to your mobile phone. | switch on the speaker and meanwhile in phone setting click on button on Bluetooth and connect the Bluetooth speaker by its name
What according to you makes you a good candidate for customer service or technical support job? | i have an experience in sales and have transferable skills . i likely have tons of experience interacting with customers and helping to solve their problems in my previous job roles and I’ve always been a people person who loves helping others.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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