Subject: Tech Support Candidate - KRISHNA RAWAT
From: KRISHNA RAWAT <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Jan 2021 01:45:20 -0500

| | Tech Support Test

Name | KRISHNA RAWAT
E-mail | [email-masked]
Phone Number | (91) 9958023428
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | DELHI
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | CARS24 FINANCIAL SERVICES PVT LTD | ASSOCIATE | NA | 28900
Previous Employer 1 | HDB FINANCIAL SERVICES PVT LTD | CREDIT RELATION SHIP MANAGER | 30-OCT-19 | 22500
Previous Employer 2 | HERO FINCORP PVT LTD | EXECUTIVE | NA | 17000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | an error comes first, I will do CHANGE MY PROXY SETTING ON MY BROWSER WHICH I'M USING or second, launch another browser app or soft for using this webiste.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

change the speaker mode to Bluetooth
then I will open the Bluetooth icon on my mobile.
enable the Bluetooth discover.
select the Bluetooth name which I need to connect
& wait for the connection.

What according to you makes you a good candidate for customer service or technical support job? | I will never let go of any kind of situation & I will never disappoint my customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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