Subject: Tech Support Candidate - Amit Pathak
From: Amit Pathak <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jan 2021 23:51:46 -0500

| | Tech Support Test

Name | Amit Pathak
E-mail | [email-masked]
Phone Number | (91) 9178014946
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida sec 74
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Provana India Pvt ltd | Senior executive | Currently working | 22000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Please close the page
Clear  cookies and cache
Try again to open  if still you are getting problem  try a different browser or switch to different internet connection

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First you need to turn the speaker into Bluetooth mode
On the blutoon in your mobile by swiping down from top of the screen
Ch CK available or paired device
connect  to the name of your speaker device
Now you cut speaker is connected with phone and ready for use

What according to you makes you a good candidate for customer service or technical support job? | I am working in a customer service and I love to solve consumer queries
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |