Subject: Tech Support Candidate - Nupur Nupur
From: Nupur Nupur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jan 2021 23:05:17 -0500

| | Tech Support Test

Name | Nupur Nupur
E-mail | [email-masked]
Phone Number | (91) 9711322662
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Najafgarh.
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Helpdesk coordinator

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Raspl | Helpdesk coordinator | 31st may | 17000
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Na

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Select network mode on mobile.
Switch on bluetooth on speaker
Connect the network

What according to you makes you a good candidate for customer service or technical support job? | Ability to interact with people in professional and calm manner
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |