Subject: Tech Support Candidate - Deepak Nagill
From: Deepak Nagill <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jan 2021 10:51:23 -0500

| | Tech Support Test

Name | Deepak Nagill
E-mail | [email-masked]
Phone Number | (+91) 8700948698
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Rk Puram
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of i will try to load it again . If it didn't work , i clean the cache of browser and reload it again . If i face the same problem i will try to open it in another browser .
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all i will turn on Bluetooth in mobile phone and then i turned on Bluetooth speaker and find device in Bluetooth section in mobile which i want to connect with after the tap on the name apper you can easily connect after 1 tap on it .
What according to you makes you a good candidate for customer service or technical support job? | I am Hardworking , I see my self growth , I am helpful to others .
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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