Subject: Tech Support Candidate - Aishwarya Marwaha
From: Aishwarya Marwaha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jan 2021 10:44:28 -0500

| | Tech Support Test

Name | Aishwarya Marwaha
E-mail | [email-masked]
Phone Number | (91) 9654981488
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sector 71s
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MS office

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Saket court | Assistant | Dec2019 | 20,000
Previous Employer 2 | Xs media pvt.ltd | Office assistant istant | May 2018 | 15,000

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Check internet connection is working .
2. Check if any other website opening ex: google.com .
3. If site is not opening reset the modem/ router try to open ndtv.com again.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Firstly go to  mobile setting .
2. There is a option of other networks and connection .
3. Enable bluetooth .
4. Turn on bluetooth speaker .
5. In your phone bluetooth search device .
6. Select the device name.
7. Start pairing.
8 when it connects u will enjoy the songs.

What according to you makes you a good candidate for customer service or technical support job?

1. I m good in computer and mobile phones settings basic and troubleshoots.
2. I m polite to people while talking.
3. And I like to learn new things.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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