Subject: Content Writer Candidate - Anirudh singh
From: Anirudh singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jan 2021 08:55:47 -0500

| | Content Writer Test

Name | Anirudh singh
E-mail | [email-masked]
Phone Number | (0) 9958868641
Where do you currently live (area) | New Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | 0 | 0
Previous Employer 1 | Na | Na | 0 | 0
Previous Employer 2 | Na | Na | 0 | 0

Please write a short blog of 300 words on how to manage social media customer service. Below are two reference blogs. Please keep in mind that we want to jump to points straight away instead of wasting words on intro etc. 1. https://blog.hootsuite.com/multilingual-social-media-presence/ 2. http://veracontent.com/2016/11/22/multilingual-social-media/

Use boards and streams in Hootsuite to monitor multiple networks for conversations happening around your brand. Then, you can quickly respond to support requests, even when you’re not tagged. Here’s how to do it.
Being a customer these days means that you have a wide variety of service channels to choose from. No longer are you stuck with only an automated phone system. There are self-service knowledge bases, AI-powered chatbots and messaging services designed to cater to different customers.

As a brand, you’ve likely already worked on customer service in some form. Social media may only be one channel for customer care, but since it’s so immediate and accessible, customers will be reaching out to you whether or not you have a plan in place. Get ahead of potential customer complaints and compliments by planning your own social service approach.

In this guide, we’ll review several important components of setting up a social customer care program for your brand.

Please share links to blogs written by you | https://anirudhyaduvanshi.wordpress.com/

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