Subject: Tech Support Candidate - Aakash Pandey
From: Aakash Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jan 2021 08:07:39 -0500

| | Tech Support Test

Name | Aakash Pandey
E-mail | [email-masked]
Phone Number | (201302) 8467894620
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Microfiber corp private limited | Jr. Engineer | One week | 13000
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check my Internet connection after that I'm gonna check my internet setting if still there is an error I will restart my device and if the same problem is exist I will call costumer support and take there help
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I'm gonna switch on my Bluetooth speaker after that I'm gonna turn on Bluetooth in my phone and than search for the device and pair it.
What according to you makes you a good candidate for customer service or technical support job? | I think wherever you work work with passion and try to give your everything
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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