Subject: Tech Support Candidate - Ajay Chakravarti
From: Ajay Chakravarti <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jan 2021 05:26:47 -0500

| | Tech Support Test

Name | Ajay Chakravarti
E-mail | [email-masked]
Phone Number | (+91) 9016706332
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Cisco Routing and Switching

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Corbion Communication Pvt Ltd | Project Engineer | 30 March 2020 | 23000
Previous Employer 1 | Wipro Limited | Network Administrator | 23 March 2018 | 22000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First, I would like to check IP address, Subnet mask and gateway IP on  computer.If all three requirements are not right then I correct all IP addresses and subnet If all these three requirements are right then I use ping and tracerute command to check reachability of packets. And find the problem of my side or out of my side (mostly ISP).
Please list the steps to connect a Bluetooth speaker to your mobile phone. | NA
What according to you makes you a good candidate for customer service or technical support job? | By supporting and helping to the customer as there requirements.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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