Subject: Tech Support Candidate - Saurabh Singh
From: Saurabh Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jan 2021 03:39:36 -0500

| | Tech Support Test

Name | Saurabh Singh
E-mail | [email-masked]
Phone Number | (226002) 8601379772
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | ICICI bank ltd | Senior officer | 2nd sep 2020 | 13500
Previous Employer 1 | Axis bank | BDE | 6 dec 2019 | 12000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will retype the website if same problem is seen my browser than I will restart the system

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First I will on Bluetooth device
Second step I will on Bluetooth of my phone
Setting
Searching device
Pair
And connect

What according to you makes you a good candidate for customer service or technical support job? | Always we serious in job and properly good service to customers
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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