Subject: Tech Support Candidate - Rajesh Tanwar
From: Rajesh Tanwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Jan 2021 02:47:40 -0500

| | Tech Support Test

Name | Rajesh Tanwar
E-mail | [email-masked]
Phone Number | (+91) 7206359080
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Rohtak haryana
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Try to ping gateway,after it ping of dns. After it I shall open google.com or any other website to check that issue is not related to ndtv.com.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Click settings, then bluetooth settings, after it add a device. Then pair bluetooth speaker
What according to you makes you a good candidate for customer service or technical support job? | Good listener & accurate information provider makes.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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