Subject: Tech Support Candidate - Sarvjeet Yadav
From: Sarvjeet Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 23:31:44 -0500

| | Tech Support Test

Name | Sarvjeet Yadav
E-mail | [email-masked]
Phone Number | (+91) 7388050175
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Lajpat Nagar new delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Huawei technologies | Technical support Engineer | 31st March | 18k
Previous Employer 1 | Tata sky India Pvt Ltd | Service engineer | 10 Oct 2018 | 15k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all we will check the error whta type of error is showing than we will go to troubleshoot the problem
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First on mobile bt.than on speaker power on Than search in your mobile speaker devices name than connect the device
What according to you makes you a good candidate for customer service or technical support job? | Firstly listen proper customer quarry then politely give solutions
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |