Subject: Tech Support Candidate - Sushant kumar Sushant
From: Sushant kumar Sushant <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 13:07:04 -0500

| | Tech Support Test

Name | Sushant kumar Sushant
E-mail | [email-masked]
Phone Number | (11059) 8210284609
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Nawada
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Blue dart | Hun incharge | Currently working | 31000
Previous Employer 1 | Rivigo services pvt ltd | Pit stop executive | 20 nov 2020 | 27000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Tried to use my skills to fix the problem by using my experience and help of google Or my college and friends then I will connect to my boss and resolve the issue asap
Please list the steps to connect a Bluetooth speaker to your mobile phone. | On my Bluetooth of mobile and speaker and connect them. If further problem reboot or switched of the device or phone and speaker and try once again. Then cordinate with id desk / manager
What according to you makes you a good candidate for customer service or technical support job? | To resolve the real time problem of customer and pass required information and update to customer time to time
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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