Subject: Tech Support Candidate - Sudha Sudha
From: Sudha Sudha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 11:06:37 -0500

| | Tech Support Test

Name | Sudha Sudha
E-mail | [email-masked]
Phone Number | (91) 9599844318
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kaka nagar near Delhi Zoo
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | JK transportation India Pvt Ltd | Receptionist | 10 Jan 2021 | 19000
Previous Employer 1 | Sumit Coaching Center | Receptionist | 25 Sep 2017 | 18000
Previous Employer 2 | Steelbirds hightech ltd | Receptionist | 30 May 2016 | 15000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Check the internet
2. Refresh the browser
3. Check the website name
4. Accept cookies

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Switch on the bluetooth on phone
2. Search the device name on phone
3. Pair the device

What according to you makes you a good candidate for customer service or technical support job?

Active listening
Tone, pace & Clarity
Ownership

On a scale of 1 - 5 please rate your fluency in spoken English | 2

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