Subject: Tech Support Candidate - Sazid Khan
From: Sazid Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 10:40:32 -0500

| | Tech Support Test

Name | Sazid Khan
E-mail | [email-masked]
Phone Number | (0120) 8800962637
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gr. Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Dongjin | Senior engineer | | 35000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

As a computer, if there is an error occured during open any site on browser. For resolving an error, first resatart device. After that having same error then check internet connection & also check server down possibilities.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

There following steps below.
1.Go to mobile setting and click on bluetooth option.
2.Turn on power of speaker as well as bluetooth.
3. Select the device in mobile which to be connected.
4 After pairing device, Go to any folder which contains mp3 song, any vedio.
5.play the music

What according to you makes you a good candidate for customer service or technical support job?

1Good command over English
2.having good technical knowledge
3.smart work.
4.cusomer satisfaction.
5. Support to customers at a time

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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