Subject: Tech Support Candidate - Miss Sushma
From: Miss Sushma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 10:15:14 -0500

| | Tech Support Test

Name | Miss Sushma
E-mail | [email-masked]
Phone Number | (91) 9069670812
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | New ashok nagar
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Excel

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ample recruiter | HR Recruiter | June 2020 | 18
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Using meta data
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly I have to switch on the Bluetooth of phone and speaker after that Search the connectivity name then connect
What according to you makes you a good candidate for customer service or technical support job? | Attitude is everything, or almost everything. Greeting people with a smile or friendly hello can make a big difference in a retail store. For any customer service position, in-person or by phone, a friendly and patient attitude is important.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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