Subject: Tech Support Candidate - MAHENDRA SINGH
From: MAHENDRA SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 09:19:17 -0500

| | Tech Support Test

Name | MAHENDRA SINGH
E-mail | [email-masked]
Phone Number | (91) 8010026000
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | CUSTOMER SERVICE AND FINANCIAL MAMANEMENT

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | ICICI ABNK | DM | NOTICE | 32000
Previous Employer 1 | RBL BANK | AM | |
Previous Employer 2 | AXIS BANK | AM | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

We can follow these option.
1.Restart my Device.
2.Make sure internet connection work properly.
3.Chick site is down for everyone or just for me..

Please list the steps to connect a Bluetooth speaker to your mobile phone.

WE can follow these steps..
Go to setting,Tap Bluetooth option, chick available option, select right one and connect.

What according to you makes you a good candidate for customer service or technical support job?

Dear Team,
I have great experience in customer service and operation management which strengthen me to understand customer and solve there problems, apart from this I've receive many awards for customer service management.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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