Subject: Tech Support Candidate - Nikhil Kumar
From: Nikhil Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 09:05:09 -0500

| | Tech Support Test

Name | Nikhil Kumar
E-mail | [email-masked]
Phone Number | (110059) 9871237180
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Uttam Nagar, Delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | DTP LABS | DTP operator | 26th March 2020 | 24000
Previous Employer 2 | Maruti Suzuki India ltd | Computer operator | 24th June 2019 | 17000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Honestly, i have no idea. I am not use any cheat for this question so i don't have any idea.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On Bluetooth power by using power button.
Open mobile setting
On Bluetooth then Bluetooth setting
Search device for paring
Click on specified Bluetooth name for paring

"Bluetooth is pair now"

What according to you makes you a good candidate for customer service or technical support job?

As per my opinion

Both are same. Because, both are work for there customers doesn't matter if they worked as customer service or technical support service.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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