Subject: Tech Support Candidate - Ashima Haldar
From: Ashima Haldar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 08:47:54 -0500

| | Tech Support Test

Name | Ashima Haldar
E-mail | [email-masked]
Phone Number | (97171) 64301
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sec 31
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tech Mahindra | Customer service executive | 9 septemy2020 | 22000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly clear all browsing history also clear cookies . Sometimes it happens.  Then again can check with the website

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First switch on the bluetooth icon in your phone
Then in your mobile search for the bluetooth device . Device should be with in 10m . After searching the device then you can pair the device easily .

What according to you makes you a good candidate for customer service or technical support job? | In every field we are new but atleast we should try . Change is every where also nature adapt changes so why not we .
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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