Subject: Tech Support Candidate - baljinder singh
From: baljinder singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Jan 2021 08:46:42 -0500

| | Tech Support Test

Name | baljinder singh
E-mail | [email-masked]
Phone Number | (+91) 8299744217
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Munirka new delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Icici bank ltd | Cso | 17Aug2020 | 17000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Check if internet connectivity is available
2.If any error msg is there
3.Typing the correct address or not
4.try searching the web page on google if link is correct or not

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings search bluetooth
Turn on bluetooth
Press search devices button
Look for Bluetooth name it is same as the model number most of the time
Press on the model number from searched devices
Confirm connection with bluetooth device
Now you are connected

What according to you makes you a good candidate for customer service or technical support job? | I have customer service experience from my previous job where I worked for 2y 8 months and, I have good intrest in technology which will be added advantage as per the profile
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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